Frequently Asked Questions
Everything you need to know about your STEDI shopping experience.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary between 7-14 business days depending on your location and customs processing.
How can I return or exchange an item?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal, and a prepaid shipping label will be provided for your convenience.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit every time.
What payment methods do you accept?
STEDI accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel. We continuously work with our suppliers to improve our environmental footprint.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.